Business requirements definition and analysis

• Business requirement definitions: business needs, functional design, technical design,  identification of GAPs;
• Business processes from algorithms to strategic level - processes AS-IS and TO-BE.
• Clear picture of whole process, bottlenecks and problems highlighted

Application implementation and custom development

• system setup based on business needs
• data conversion
• custom development - database level, front end, webservices
• integrations with 3-rd party systems

Testing and training

• Training for systems administrators and end users
• Training documentation preparation
• Testing scenarios preparation
• Functional, System, Performance testing

Knowledge transfer

• On-side team
• Off-shore – competence center for customer care

Project management

• based on best practices of using OUM, PMP, ITIL, Agile
• project preparation and management in terms of customer, software vendor, implementation team and third parties involved;
• latest technologies used for project performance tracking on top management level
• RFP preparation for ERP software based on client requirements