Business requirements definition and analysis

  • Business requirement definitions: business needs, functional design, technical design,  identification of GAPs;
  • Business processes from algorithms to strategic level - processes AS-IS and TO-BE.
  • Clear picture of whole process, bottlenecks and problems highlighted

Application implementation and custom development

  • system setup based on business needs
  • data conversion
  • custom development - database level, front end, webservices
  • integrations with 3-rd party systems

Testing and training

  • Training for systems administrators and end users
  • Training documentation preparation
  • Testing scenarios preparation
  • Functional, System, Performance testing

Knowledge transfer

  • On-side team
  • Off-shore – competence center for customer care

Project management

  • based on best practices of using OUM, PMP, ITIL, Agile
  • project preparation and management in terms of customer, software vendor, implementation team and third parties involved;
  • latest technologies used for project performance tracking on top management level
  • RFP preparation for ERP software based on client requirements

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